Starting with WHY!
Perhaps the first thing a ministry should decide is WHY you exist. I have asked this question to many pastors, church leadership teams and even laity and found that there is little clarity on WHY they do what they do. They know the WHAT (hold their particular services, etc.) but not WHY they do it. They know the HOW. They can tell you that they carry out the WHAT in this way or that way, but not WHY they do it. Anwering the WHY question is so important for the church to answer in a biblical way as it gives shape and direction to all other things that the church does in their ministry.